By the time you see the cancellation, the real story is buried in fragmented data across three systems.
Churn signals live in Salesforce, Zendesk, Mixpanel, and Slack — and nobody correlates them until it's too late.
Your CSMs spend 4–6 hours piecing together a churn story manually. By then, the next at-risk account is already slipping away.
Without cross-account analysis, you repeat the same mistakes. The warning signs were there — you just couldn't see them.
One platform that reads across all your data sources and writes the complete story.
Connects CRM, helpdesk, and product analytics into a single unified account timeline.
AI generates structured reports with root causes, missed signals, and prevention playbooks.
Detects NPS drops, usage declines, and ticket spikes weeks before cancellation.
Identifies recurring churn patterns across your entire customer portfolio.
Full autopsy report in under 30 seconds. Share with your team immediately.
Every report ends with a concrete 5-step playbook to prevent the next similar churn.
Real report structure. Real insights. Generated in seconds.
$4,500 MRR · Churned Feb 15, 2024 · 14-month customer
Acme Corp churned after 14 months due to a combination of unresolved product issues, declining engagement, and a competitor offering better pricing. Support tickets spiked 3× in the final 60 days while active user sessions dropped by 68%...
“We went from spending 5 hours per churn post-mortem to 10 minutes. The AI catches signals our team missed for months.”
Sarah Chen
VP Customer Success · DataPipe Inc.
“ChurnAutopsy identified that 70% of our churn came from the same onboarding failure. We fixed it and reduced churn by 40%.”
Marcus Rivera
Head of Revenue · CloudStack
“The playbooks are the killer feature. Every autopsy ends with exactly what we should have done differently.”
Priya Nair
Chief Customer Officer · Nexus Analytics
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