Simple, transparent pricing

Start free. Scale as your team grows. Cancel any time.

Free

$0/mo

For individuals exploring churn analysis

  • 5 autopsy reports/month
  • 3 data source integrations
  • 30-day event history
  • Email support
  • Basic playbooks
Most Popular

Pro

$99/mo

For growing customer success teams

  • Unlimited autopsy reports
  • All integrations included
  • Full event history
  • Priority email & chat support
  • Advanced AI playbooks
  • Team sharing & comments
  • REST API access

Team

$299/mo

For enterprise revenue teams

  • Everything in Pro
  • Custom AI prompt templates
  • SSO / SAML authentication
  • Dedicated Customer Success Manager
  • 99.9% uptime SLA
  • White-label PDF exports
  • Priority phone support

Full feature comparison

FeatureFreeProTeam
Autopsy reports5/moUnlimitedUnlimited
Integrations3AllAll + Custom
Event history30 daysUnlimitedUnlimited
Team members110Unlimited
API access
SSO/SAML
Custom AI prompts
Dedicated CSM
SLA guarantee

Frequently asked questions

How does the free trial work?

Start with a 14-day free trial on the Pro plan — no credit card required. At the end of the trial, you can choose to continue with Pro, downgrade to Free, or upgrade to Team.

What data sources does ChurnAutopsy support?

We currently support HubSpot, Salesforce, Zendesk, Intercom, Segment, and Mixpanel. More integrations are added monthly. You can also use our API to push custom events.

How does the AI generate reports?

ChurnAutopsy uses GPT-4o with structured prompts that include your customer timeline, support history, and usage data. Reports are generated in under 30 seconds with consistent, structured output including root causes, signals, and playbooks.

Can I export reports to share with my team?

Yes. All plans support sharing reports via link. Pro and Team plans include PDF export. Team plan includes white-labeled PDF exports with your branding.

Is my customer data secure?

Yes. All data is encrypted at rest and in transit. We are SOC 2 Type II certified and GDPR compliant. We never use your customer data to train our AI models.